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a8fda5d4-9f83-4a7e-bfc5-f183f534c398

QA / Customer Support Associate

East West Business Solutions Private Limited
Not disclosed
Hyderabad, INentry
hybridFull-timeTechnology

East West Business Solutions is hiring a QA / Customer Support Associate to make Master Jobs reliable and user-friendly. Role focus: - Manual QA across web (desktop + mobile) before each production deploy - File reproducible bugs with screenshots, steps, and severity labels - Respond to candidate and employer support queries via email and in-app chat - Maintain a living test scenario library covering signin, profile, search, and apply flows - Escalate critical user-impact issues directly to engineering and the founder What we look for: - 1-3 years of QA or customer-facing support experience - Patience, empathy, and clear written communication - Comfort filing bugs in GitHub Issues (or similar trackers) - Working English; Hindi or Telugu fluency is a strong plus - Willingness to test the same flow on three browsers and two phones without complaint Location: Hyderabad, Telangana (hybrid). Apply via the Master Jobs platform.

Manual TestingBug ReportingCustomer SupportEmail Communication+2 more
6 days agoView & Apply →

Back Office Operations Associate

East West Business Solutions Private Limited
Not disclosed
Hyderabad, INentry
onsiteFull-timeTechnology

East West Business Solutions is hiring a Back Office Operations Associate to support the day-to-day running of Master Jobs. Role focus: - Maintain employer and job-listing data quality across the platform - Triage support tickets and route them to the right channel - Keep internal documentation, KYC records, and compliance logs up to date - Coordinate with vendors (payment, messaging, hosting) on routine ops - Light data entry and reporting in Google Sheets / Excel What we look for: - 0-2 years of work experience; freshers welcome - Strong written English; working knowledge of Hindi or Telugu is a plus - Comfort with Excel/Google Sheets, email, and basic web tools - Detail orientation and ownership of mundane-but-critical work - Punctuality and reliability matter more than fancy credentials Location: Hyderabad, Telangana (onsite). Apply via the Master Jobs platform.

MS ExcelMS WordGoogle SheetsData Entry+3 more
6 days agoView & Apply →

DevOps Engineer / System Administrator

East West Business Solutions Private Limited
Not disclosed
Hyderabad, INmid
hybridFull-timeTechnology

East West Business Solutions is hiring a DevOps Engineer / System Administrator to operate Master Jobs — a Vercel + Supabase + Cloudflare R2 stack serving India. Role focus: - Own production deploys, rollbacks, and the staging-to-main promote flow - Maintain monitoring, alerts, and incident response runbooks - Tune Postgres performance and manage Supabase project hygiene - Harden CI/CD: GitHub Actions, branch protection, automated checks - Maintain security baselines: secret rotation, RLS policies, audit trails What we look for: - 3-6 years of hands-on production operations experience - Strong Linux command-line, networking, and observability fundamentals - Comfort with serverless platforms (Vercel, Cloudflare Workers) and Postgres - Experience writing reproducible Bash/Python deploy scripts - Bias toward documentation and post-mortems Location: Hyderabad, Telangana (hybrid). Apply via the Master Jobs platform.

LinuxAWSVercelGitHub Actions+5 more
6 days agoView & Apply →

UI/UX Designer

East West Business Solutions Private Limited
Not disclosed
Hyderabad, INmid
hybridFull-timeTechnology

East West Business Solutions is hiring a UI/UX Designer to work on Master Jobs, our multi-vertical jobs platform for India. You will own end-to-end design for candidate-facing and employer-facing surfaces — wireframes, prototypes, design systems, and shipping pixels. Role focus: - Translate product requirements into low-fi wireframes and high-fi mockups in Figma - Build and maintain the platform design system - Work closely with the founder and engineering on iterative shipping - Conduct lightweight user research with candidates and employers What we look for: - 2-5 years of UI/UX experience on consumer or B2B SaaS products - Strong Figma fluency, including auto-layout, components, and variants - Comfort working in a small team with direct founder access - Bonus: experience designing for India's mobile-first, multilingual users Location: Hyderabad, Telangana (hybrid). Apply via the Master Jobs platform.

FigmaUI DesignUX DesignWireframing+3 more
6 days agoView & Apply →