Accessibility

Accessibility statement

Our commitment to accessible hiring — where we are today, where we're going, and how to tell us when we fall short.

Last updated: 18 April 2026

Summary

We aim to meet WCAG 2.1 Level AA across the Master Jobs platform. We're not fully there yet — this page is an honest account of where we conform, where we don't, and how to report issues.

1. Our commitment

A jobs platform that fails people with disabilities is a jobs platform that fails. We treat accessibility as a core product requirement, not an afterthought, and hold every change to these invariants:

  • Every interactive element has an accessible name (visible text, aria-label, or aria-labelledby).
  • Keyboard navigation works for every flow — no mouse-only interactions.
  • Body-text contrast ratio ≥ 4.5:1; large-text ratio ≥ 3:1.
  • Focus is visible on every interactive element; outline: none is never used without a focus-visible replacement.
  • Images have alt attributes (empty for purely decorative).
  • Forms have labels, errors are announced, dialogs trap focus and restore on close.

These rules live in our Development Checklist §2.5 and are checked before every change.

2. Conformance target

Target: WCAG 2.1 Level AA (the same standard that most national accessibility laws — ADA in the US, EAA in Europe, RPwD Act in India — converge on).

Current status: Partially conformant. Core flows (sign-in, job search, job detail, apply, saved alerts, privacy settings) have been walked against the checklist. Older admin and recruiter surfaces have not yet been audited end-to-end and likely contain issues.

We commit to a full audit by Q4 2026 and to shipping the remediations that audit surfaces. Meanwhile, we welcome reports of specific problems — see §4.

3. Known issues

We're not hiding behind vague aspirations. The following are known problems we have not yet fixed:

  • Some admin dashboards lack a full keyboard-only walk. Admins can reach every primary action by keyboard but tab order in nested dropdowns isn't optimal.
  • Salary-range sliders are pointer-only. A numeric-input fallback is queued; for now, use the preset bands instead.
  • Recruiter Kanban board drag-and-drop is mouse-only. Keyboard equivalents (move to next stage / previous stage) are on the roadmap.
  • Some icon-only buttons on the employer-side tooling may be missing aria-label. Known debt; being audited as part of the Q4 sweep.
  • Automated testing coverage is incomplete. We rely on manual checks and plan to integrate axe-core into CI.

If something else bothers you, please tell us (§4). We'd rather fix a real issue than argue about whether it's technically a WCAG failure.

4. Report an accessibility issue

Email accessibility@masterjobs.com with:

  • What you were trying to do.
  • What broke (screen reader stuck, keyboard trap, unreadable contrast, etc.).
  • Assistive technology you were using (screen reader + browser + OS).
  • A link or screenshot, if you can.

We aim to acknowledge reports within 3 business days and share a remediation plan within 10 business days for confirmed issues.

5. Compatibility

We test the platform with:

  • Screen readers — NVDA (Firefox/Chrome on Windows), VoiceOver (Safari on macOS and iOS), TalkBack (Chrome on Android).
  • Keyboard only — standard Tab / Shift-Tab / Enter / Space / Escape.
  • Zoom — up to 200% without loss of function.
  • Reduced motion — we respect prefers-reduced-motion.

Supported browsers: Chrome/Edge, Firefox, Safari — current and prior major version.